Training and Payment Terms and Conditions
By reserving your place you are agreeing to the following terms and conditions:
Deposits/Payments
All courses require a deposit to be made upon booking. All deposits are non-refundable, however, may be transferred to the next available date.
Full payment of course fees is required before the commencement of any training. It is a condition of sale that training is not given by Train Me Beauty until payment has been received in full. Course Prices are subject to change. A correct contact number and email address must be provided at the time of booking.
We reserve the right to cancel any course/workshop and will provide as much notice as possible. Places will be transferred to the next available date. We accept all major credit cards over the phone including Master Card, Visa, Delta, Visa Electron, American Express, JCB, Switch and Solo. (Uses 128 Bit encryption via Sage Pay, Santander services). We do not accept Credit Cards via Paypal or NoChex, or payment by cheques.
Train Me Beauty does not store any credit card information and all credit card payments are handled by Sage Pay. When you are entering sensitive information in the shopping cart area of this site you can click on the padlock on the status bar to check the certificate of the site(Uses 128 Bit Encryption)
VAT
All course prices and deposits include VAT and are show in Great British Pounds (£ GBP)
Confirmation Of Booking
Once payment/deposit is received for a course you will receive confirmation of payment by email, which will contain a unique order number. (If you don’t receive this email within 48 hours of placing your order please contact us on 07399 934 690 or email contact@trainmebeauty.com. Your confirmation email will also include details of the course(s) you have booked and details of the course venue.
Cancellation Policy
We require a minimum of 7 days cancellation notice or the full cost of the course will be incurred. If Cancellations must be made in writing and sent via post or email.
Mail To: Train Me Beauty, 25 Bath Street, Colne, Lancashire BB8 9QJ or email to contact@trainmebeauty.com
Customer Services
If you need to contact our customer services, you can contact us by any of the following methods:
Telephone: 07399 934 690 – Lines are open Wednesday & Friday 10-5pm Thursdays 10-8pm and Saturdays 9-3pm and calls are charged at local rate.
Email – contact@trainmebeauty.com
Postal Address: Train Me Beauty, 25 Bath Street, Colne, Lancashire BB8 9QJ
We will endeavor to reply to any inquiry within 7 working days.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We do not send random marketing emails to personal email addresses (spam)
We will give you the chance to unsubscribe to any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
• your name
• address
• phone number
• email address
• credit/debit card details (when ordering)
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Train Me Beauty Web Servers collect information about the use of the site including:
• Referring URL
• Pages Visited
This is to help us keep the site user friendly and offer a better service to our customers.
For further information on any of the above you can contact us on 07399 934 690 or at contact@trainmebeauty.com